Our Response Process
Upon receiving a report, our team promptly assesses and prioritizes the vulnerability based on its severity and potential impact. We then take reasonable and appropriate steps to mitigate and remediate the identified risks in accordance with our internal policies and timelines. Where feasible, we will endeavor to keep the reporter informed throughout the process. Our approach is designed to ensure confidentiality and offer safe harbor to researchers, promising that those who report vulnerabilities ethically and in good faith will not face legal action.Confidentiality and Disclosure
We expect reporters to treat vulnerability reports submitted to Blockradar, along with all associated information and/or data, with a high degree of care, use it solely for the purpose of reporting to Blockradar, and to not disclose it to any third parties without our written consent. With the reporter’s consent, we may publicly disclose details of the vulnerability and acknowledge their contribution after it has been resolved.Contact Information
For further inquiries or more information about our security program, please contact our security team at [email protected].We take security seriously and appreciate the security research community’s efforts to help us maintain the highest security standards. All vulnerability reports are handled with the utmost confidentiality and professionalism.
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